Frequently Asked Questions

Simple! Just purchase your Venice Insider Pass from our website. It will download as a card directly into a your Apple or Andriod Wallet. Show your Digital VIP Pass to your waiter or at the register upon check out and you’ll receive the benefit that participating partner offers.

The offer is always available! So, enjoy the VIP treatment! The perk is subject to change as partners may want to customize their offerings. We’ll alert Insiders to any updates via email and Instagram.

VIP is a digital card you download into your Apple or Android Wallet. There is no bar code to scan or anything to tap.

Venice Insider Pass is intended for a single user, as each card bears an individual’s name. It’s important to note that some participating places, like Green Goddess, do require the name to match an ID.

Each participating VIP partner determines their own benefit. Offers are subject to change. We will alert VIP holders via email and Instagram if there is any alterations. And you can always view our website!

It depends if you purchase the visitor, monthly, or annual pass. VIP is valid for 3 days, one month, or one year accordingly from the date of purchase giving you plenty of time to enjoy all the benefits it offers!

Absolutely! VIP makes for a fantastic gift. Simply provide the recipient’s details when purchasing and we’ll deliver the card directly to them. Easy.

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