Privacy Policy
Last Updated November 19, 2026
1. Introduction
Venice Insider Pass (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit veniceinsiderpass.com, purchase products, join our SMS marketing list, or interact with our services.
By using our website or opting into SMS/text marketing, you agree to the terms in this Privacy Policy.
We operate in the United States and comply with the California Consumer Privacy Act (CCPA/CPRA).
2. Information We Collect
Information You Provide to Us
We collect the following personal information when you interact with our website or services:
- Name
- Email address
- Phone number
- SMS text marketing opt-ins and communication preferences
- Payment information submitted during checkout (processed securely through WooCommerce and its payment gateway providers; we do not store full card details)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Device and browser information
- Pages viewed, clicks, and browsing behavior
- Cookies, tracking pixels, and analytics data (via Google Analytics)
How We Use Your Information
We use your information to:
- Process orders and provide customer service
- Manage your account or purchase history
- Send transactional emails related to your purchase
- Send SMS messages (if you opted in)
- Deliver marketing communications you consented to receive
- Improve website performance and user experience
- Analyze traffic and website usage
- Comply with legal obligations
SMS/Text Messaging Policy
By providing your phone number and opting into SMS messages, you consent to receive:
- Order updates
- Exclusive offers or promotions
- Venice Insider Pass announcements
- Marketing messages (with express consent)
Message frequency varies. Message and data rates may apply.
How to Opt Out
You may unsubscribe at any time by replying STOP to any message.
Reply HELP for assistance.
SMS Privacy Commitments
We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.
Phone numbers are used only for messages you explicitly consented to receive.
How We Share Your Information
We do not sell your personal information.
We may share limited data only with:
Service Providers (Processors)
Trusted partners that help us operate our business, including:
- WooCommerce and its payment processors (for purchases)
- SMS messaging platforms (for opt-in and message delivery)
- Google Analytics (for traffic and usage analytics)
- Website hosting providers
- Email delivery providers
These partners may only use your information to perform services on our behalf.
Legal Compliance
We may disclose information if required to:
- Comply with applicable laws or legal requests
- Protect the rights and safety of Venice Insider Pass, our users, or others
Cookies & Tracking Technologies
We use cookies and analytics tools to:
- Enable website functionality
- Understand visitor behavior
- Improve user experience
- Monitor performance
- Support advertising or remarketing
You can control or disable cookies through your browser settings.
Data Security
We use commercially reasonable administrative, physical, and technical safeguards to protect your data. While no method of transmission is 100% secure, we take steps to reduce risks of unauthorized access or misuse.
Your Rights (California Residents)
If you reside in California, you have specific rights under the CCPA/CPRA, including:
Right to Know
Request disclosure of personal information we collect, use, or share.
Right to Delete
Request that we delete your personal information, subject to legal exceptions.
Right to Correct
Request correction of inaccurate personal information.
Right to Opt Out of Sale/Sharing
We do not sell or share personal information for advertising.
Right to Non-Discrimination
We will not deny services or charge different prices based on your privacy rights.
To submit a request, contact us at: [email protected]
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Complete transactions
- Meet legal obligations
- Maintain business records
You may request deletion at any time (subject to legal requirements).
Children’s Privacy
Our services are not intended for anyone under 13 years old. We do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or your data rights, contact us at:
Venice Insider Pass